terms and conditions

GENERAL CONDITIONS OF ONLINE SALE

Identity and address of the seller. The customer concludes the order with Ceramiche di Vietri based in 80129 NAPLES Via Sergio Abate, 14 - VAT number 06334381214

Shipment. Shipping times are from 40 to 60 days from the time of ordering online. The times are intended as indicative and starting from the date of receipt of the shipment confirmation order (N. B. It may be necessary to adjust the shipping prices by the customer service of Ceramiche di Vietri in the case of particular volumes). to get goods in a faster time we recommend contacting us to evaluate the ready products.

Shipping costs vary depending on the amount and total weight of the items in the cart and are calculated automatically during the purchase process.

 In any case, the shipping costs are in any case considered due and charged to the customer, even in the event that the same refuses the goods or, for any reason, the goods regularly ordered return to the sender. The shipping costs for the return of the goods to our warehouse are in any case fully charged to the customer, in case of non-payment of the same, Vietri ceramics will take legal action to recover the aforementioned credit.

In case of broken goods, Ceramiche di Vietri will not replace them in some casesthe goods are packed with high quality products and any breakages are only to be charged to the courier

Orders from abroad. It is possible to make online purchases from abroad, the products arrived damaged will not be replaced in any way

Payment methods. The customer must make the advance payment by credit card, bank transfer

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